Company/Organisation Profile
SERCO Learning

innovation profiles:

Serco is an international service company which combines commercial know-how with a deep public service ethos.

We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public.

Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, home affairs, local government, science, technology, transport and the commercial sectors.

Serco has grown to become one of the world’s leading service companies by working in partnership with our customers and staff to manage change smoothly and positively – and pursue continuous improvement relentlessly.

We think innovatively to help governments improve services across many areas of public life – from justice to healthcare, education to defence.

Our work ranges from the management of facilities, projects and IT systems, through to the creation of entirely new businesses. This includes the financing, design and build of new facilities, including hospitals and transport systems, as well as their day-to-day operation. We run world-class scientific establishments, provide critical information to manage traffic, maintain buildings, operate railways and detain offenders.

Serco Learning Solutions

Serco Learning Solutions is a leading provider of Information and Learning Technology solutions with a wealth of experience across a range of market sectors. These include LEAs, Schools, Further and Higher Education establishments, industry and larger public sector bodies such as the NHS and the Ministry of Defence. Our total hosted eLearning user-base now exceeds over 500,000 users.

Serco’s solution for schools and Local Authorities is not only a powerful eLearning tool, designed to meet the growing needs of schools whatever their current stage of development, it also provides a means for Local Authorities and clusters of schools to create Learning Networks, bringing together communities of users.

The biggest challenge facing schools as they start on the pathway to eLearning is that of change: the model offered to Local Authorities recognises this. Serco enables Local Authorities to create inclusive networks for all schools, and thereby generate revenue to fund higher levels of support for schools than would otherwise be the case.

Serco has a proven track record of working in close partnership with customers. We are committed to solutions and services that genuinely meet the needs of learners while at the same time representing best value for the customer.

Serco’s Learning Platforms support and promote the delivery of personalised learning, targeted to meet the needs, interest and aptitude of the individual learner.

Serco’s blended eLearning solutions incorporating Virtual and Managed Learning Environments and Training Management Systems (VLE, MLE and TMS), address the needs of public sector, academic and business organisations. We provide a wide range of solutions including:

• Virtual Learning Environments (VLE)
• Management Information Systems (MIS)
• Personal Development & Training Management Systems
• Timetabling/Resource Management
• Personal Development & Training Management Systems
• ePortfolios & Individualised Learning Plans
• Bespoke content development
• Consultancy and training
• Content authoring tools

Serco are also providers of the market-leading timetabling and scheduling software, FacilityCMIS, which is used by over 50 Universities.